Ansals - customer service, what's dat!

[Harigupta]

Would like to hear from any one about your experience dealing with Ansals. I(in Delhi). I found their staff/people to be very unprofessional and inexperienced. The whole office operated on typical Indian "babu" mentality( I guess I should pretend to be surprised). The people were lazy and poorly trained. They do not know the first thing about customer service, yet carry "customer service manager" titles. They mostly come to the office to drink tea, collect paychecks and take pleasure in making lives difficult for the customers. What a shame for a company carrying ISO 9000 certification.

It is amazing that a company that has global ambitions can offer such poor service. I will never do business with such a company.

[efextramanish]

This is really a shame for real estate industry that a customer is given such a poor response by a ISO certified company.

[vikas2607]

I dont kow much about the working condtions of Ansal houseing but i know about their new project which is as :

Ansal Housing & Construction has launched its group housing project, Ansals Tanushree. The project is on the NH 24, Ghaziabad. The project offers 2- and 3-BHK apartments with a built-up area ranging from 1,238-1,700 square feet. These apartments will be housed in three towers. The apartments range between Rs 29 lakh and Rs 40 lakh. Some of Ansal Housing’s earlier projects in Ghaziabad are: Neelpadm Kunj, Garden Enclave, Aavantika, and Chiranjiv Vihar. It has also developed Fortune Arcade in Noida, Golf Links I & II in Greater Noida, and Aashiana in Lucknow

Source: http://www.propertywala.com/news/ansal_housing.html

[rajani]

It is really unbelievable sir. Ansal has good name in market. If they are treating their customer badly then this will degrade their current status.

[vishaji]

That's a very shamful because Ansal's have good name and fame but this type of workable procedures are really very shame to the current goodwill of the Ansal's.